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Should a Lexus Dealership Do Body Repairs or an Independent Shop?

June 7, 2016 by t3atlanta Leave a Comment

Nobody enjoys having to do body repairs on their car. They can be expensive, and usually are preceded with another headache such as a crash. When you’re looking for a Lexus body shop in Atlanta, one of the first questions that comes up is which should you use: a dealership or an independent shop?

Should a Lexus Dealership Do Body Repairs or an Independent Shop? 

Choosing the right shop for you can be a touchy issue, because car repairs of any kind are usually wrapped up in considerable emotions. Some people might just say it’s best to go with the cheapest option, but when you have a quality vehicle like a Lexus, that’s not the best way to truly take care of it. After all, you wouldn’t have a person replace the roof on your mansion simply because they submitted the lowest bid. What if that person had little to no experience?


Look for a Lexus-Certified Collision Center

Lexus body shop AtlantaFirst off, you should look for a Lexus certified collision center. They’re not on every street corner, so that eliminates quite a few options. You wouldn’t want to take you beloved car to a hack, or someone who says they can fix it, but in reality doesn’t know how to do it. Lexus body repair can be a tricky job even if you’re doing it correctly, so this kind of work should only be reserved for highly trained and seasoned technicians.

Research your Dealership

It might seem that any dealership is best equipped to perform Lexus body repair of any kind. Just because it appears that way doesn’t mean that’s what you should do, even though dealerships try to play up this for their marketing. It’s true that technicians at dealerships often have factory training, and they know the specific brand quite well. Just remember that independent shops can also have technicians who are factory trained and certified in a variety of areas. They might know your particular vehicle even better than the dealer, because they’ve been working on them for far longer.

Body Repair vs Other Types of Car Repairs

Lexus body shop AtlantaBody repair is a horse of a different color when compared to other types of car repairs. With dealerships, they’re under extreme pressure to boost profits. You might think this is no big deal, but it changes things. This push for bigger profits is being driven by the fact that how much a dealer makes from new vehicle sales is decreasing. You’ve probably noticed that dealerships talk up their service department more than ever, and this is why.

While you can’t fault a dealer for trying to keep the lights on, some of the methods being used to turn more of a profit leaves customers with problems they didn’t bargain for. When you go to a dealership and have body work done, the emphasis is on getting the job done quickly. The service department has a fee schedule that calculates how many hours it typically takes to do a repair, and that’s what they charge. If a technician can do the job faster, it’s more money. This encourages rushing through jobs quickly, which can lead to big errors you might not even notice at first.

Lexus Body Repairs at T3 Atlanta

At T3 Atlanta we don’t rush body repairs for a Lexus or any other brand. Instead, our technicians are trained to do the job right the first time, and to take as long as necessary to ensure that’s the case.

Lexus body shop AtlantaSome dealerships don’t even do body repairs themselves. Instead, they outsource to an unnamed shop, so your car goes to a place you don’t know. One would hope they do good work, but with an emphasis on profitability at dealers, this sadly isn’t the case far too often.

When you come to T3 Atlanta, you get your Lexus back in fantastic condition, and don’t have to deal with any surprises as a repair done shoddily leads to other problems in the future. After all, we don’t have any incentive to sell you a new vehicle because there’s something wrong with your current one.

At T3 Atlanta we don’t outsource Lexus body repairs. Instead, we do everything in-house so that we can guarantee everything is done correctly. We have an excellent reputation to defend, and we earned it by doing good work, making our customers so satisfied they referred their fellow Lexus owners.

 

Filed Under: Lexus

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In 1994, our founder, Charles Wright, wanted to leave the corporate/professional environment and start his own company. After months of reading business planning books, he decided to establish an auto service company. He recalled reading that auto repair people were the first or second least trusted group of people among service providers, and Charles wanted to provide Atlanta car owners with a trustworthy auto repair shop. He learned how the service business was structured, and opened T3 Atlanta to offer customers an affordable and efficient service company. To learn more about Lexus, Infiniti, Toyota, and Nissan auto repairs at T3 Atlanta, please contact our office!

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