T3 Atlanta Auto Repair Versus The Dealer

T3 ATLANTA AUTO REPAIR > Our Shop > Your Dealer Alternative

T3 Atlanta Auto Repair vs The Dealer

When it comes to servicing your Lexus, Toyota, Infiniti or Nissan, you're going to want out-of-the-ordinary, specialized services that cater to your needs. At T3 Atlanta Auto Repair, we use the very same top-quality Lexus, Toyota, Infiniti and Nissan parts which carry the same warranty as the dealer. We use the same advanced equipment, but there are key aspects of our service that set us apart from dealers.

No Commission or Flat-Rate Hourly Compensation

Conflicts of interest are inherent in these customary methods of compensating service advisors and technicians and have contributed to the poor image suffered by the auto service industry in general. Since most people know little about the technical aspects of their vehicles yet depend on them completely, we believe it is best that the service advisor's compensation not be linked to how much he or she actually "sells." Nor do we feel that today's technician should be compensated by the flat-rate hour (the flat-rate imputes a certain number of labor hours to specific jobs; i.e., a brake job may pay four hours of labor regardless of how long the job actually takes). This tends to reward speed over quality, rush diagnosis, and inhibit teamwork. T3 designs its compensation packages to promote your best interest as well as ours (in the long run) through customer loyalty and referrals.

Lower Prices

We have low overheads. Your money doesn't go towards expensive facilities, and our image isn't about luxury or a "free" loaner car fleet. The dealer must pass its high costs along in the form of higher prices. We pass our lower costs along in the form of substantially lower prices − not just a dollar or two but enough to make a meaningful contribution to a child's college fund with what you save.

After-Market Alternatives

Typically, the factory original parts that we offer are best, and same goes with the dealer. Surprisingly, through our experience we have found that there are quite a few cases where there are less expensive and/or better performing parts available. We would never install these after-market parts without your consent, but we will communicate that there are other options. T3 Atlanta also offers aftermarket performance upgrades you wouldn't find at the dealer.

Service is Our Sole Business

At T3 Atlanta, we are proud to be in the service business. We aren't interested in trading your vehicle and reselling. There is no separate profit center for parts. We just want to provide a service. There are times when you save more money by getting a repair rather than a replacement part from the dealer.

We Can Service a Car That's Under the Manufacturer's Warranty

Your manufacturer warranties are protected if you go to shops like T3 Atlanta. By law, your manufacturer's warranty coverage is withstanding. We can proactively identify potential manufacturer's warranty repair items, but at this time only the dealer is authorized by the manufacturer (who is paying the bill) to make warranty repairs. We will refer you to the dealer for warranty consideration.

Why Choose T3 Atlanta Auto Repair?

At T3 Atlanta, we simply believe that Lexus, Toyota, Infiniti and Nissan drivers deserve a better way to service their vehicles... and we're in business to prove it. Get in touch with us today when you are ready to set up an appointment!